Registration FAQ's

Are there any Refunds?

Zenon Running Events does not offer any refunds. We offer credits but no actual refunds. If you have purchased a race and cannot run it, you may do a transfer to the following year’s event for a $20 fee. Full details on credits can be found on the Transfers & Credits page or try looking at our Facebook Page for runners looking to buy a bib.

Where can I view maps of the course?

See The Course page on this site and for full details including elevation for each race visit MapMyRun.com for Half Marathon and 5K.

Where can I learn about transportation to and from the race?

All Runners should report to the Laughlin Outlet Center. Half Marathon runners will be bussed from the Outlet Center to Laughlin High School and will be assigned bus departure times based on registration date. The earlier you register, the LATER your bus will depart, so get yourself signed up! See the Transportation page for details.

What is allowed, or not permitted on the course?

Due to RRCA Regulations and for your safety, running with headphones is not allowed. All runners must maintain the ability to hear instructions from security and emergency personnel at all times. For the safety of all runners, bicyclists are not allowed on this course during the race. Assistance from a ride-along support team member is cause for disqualification from prize eligibility.

This run is 100% road, with some rough, uneven pavement. Wheelchairs, hand-cycles and strollers are cautiously allowed on this course. There are some steady uphill climbs that we strongly suggest you train for. The 5K is completely on cement or blacktop trail, and although there are some uphill climbs, strollers, wheelchairs and hand-cycles can compete in this race as well.

Dogs on leash are allowed on the 5K course, but we ask that you exercise extreme caution when around other runners. Dog owners assume 100% liability and will be held legally accountable for their dog’s behavior.

See Race Info for additional course details.

What happens if I become injured on the course?

Medical aid is provided at (2) designated aid stations along the course and will be equipped to provide basic first aid. EMT service is positioned at the start line and Las Vegas Metro Police will be stationed throughout the course. The main medical tent is located at the finish line and is available to assist runners with various ailments. Participants who require medical evaluation on the course may be transported to a local hospital. More information can be found on the Medical page.

What happens if I cannot finish the race or keep the minimum required pace?

Transportation to the finish area for stranded or slow walkers without medical problems is provided via the SWEEPER vehicle. In the event you cannot finish the race, please make your way to the nearest water or medical station and ask for SWEEPER assistance. The SWEEPER vehicle will be following the final runner/walker and will pick up any runners as they pass each water station. Unfortunately, those that return to the finish line via the SWEEPER vehicle will be classified “DNF” (Did Not Finish) and do not qualify to receive a finisher’s medal.

What awards are available to the runners and teams?

Half Marathon, 10K and 5K Finishers Medals will be awarded to all participants who cross the finish line within the allotted time. Special Medals will be given to the first through third Male and Female finishers of each race in 13 different Age Groups. Additionally, ALL runners and walkers will be entered to win special raffle prizes, to be awarded beginning at 9:15 AM. Age Group Awards Ceremony will take place beginning at 9:30 am in the Post Race Celebration area. Stick around and cheer on your fellow running champions!

When will the results be available?

The Laughlin/Bullhead Half Marathon & 5K uses Pacific Coast Race Timing who employ the Chronotrack Bib Chip Race Timing System. Typically, all race results are posted immediately at the Timing Tent in the Post-Race Celebration Area. Results will be posted on-line within a few hours after the race. Visit the Results & Timing page for more details.

When are the official race photos available?

Check the Laughlin Bullhead Half Marathon, 10K and 5K Race FacebookInstagram, & Pinterest pages for photos of the race beginning shortly after the race wraps up. The official race photography company typically posts the race photos within 4-5 working days after the race. Runners can sign up to be notified once the photos have been posted. Our official race photographer will also post pictures from the event on their site for purchase.

Are volunteers needed for the race?

YES! the race wouldn’t exist without the support from hundreds of volunteers! While we have various organizations that provide volunteers, we also welcome individuals to sign up to volunteer. Please send a note to Info@RunLaughlin.com with the word “Volunteer” in the Subject Line. You can also visit the Get Involved page for more details.

I am having trouble processing my online registration. Can Someone help?

First check this FAQ Site as it answers the most common on-line registration questions.

Please contact info@runlaughlin.com with the words “Registration Support” in the Subject Line if you are still stuck. If we get a question frequently, we’ll post the answer in the FAQ section of this site.

I did not receive, or I lost my registration confirmation email, can I get another?

First visit this site and follow the steps to get this re-sent to you. If you are struggling, contact info@runlaughlin.com and we will work to get that out to you once again.

How do I find out if I am registered? Send an email to Info@RunLaughlin.com with the subject line: “Am I Registered?” and we will return your email promptly.

I found a mistake in my registration information. How can I edit my registration?

Visit this site which will be able to answer your question.

How do I register a team?

See Team Registration information on the Registration page.

Can I switch from an individual entry to a team, or vice-versa?

Yes, if you are already registered and you would like to join a team please visit this page which contains the process for doing so.

When can I pick up my packet?

The Race Expo will be held on Friday, December 2th, the day before the race and is open to the public and FREE! This will be open from 3:00 pm until 9:00 pm. The 2016 Laughlin/Bullhead Half Marathon Race EXPO will take place in the Gallery Cafe of the Colorado Belle Hotel and Casino Resort. Way finding signs will be placed throughout the property. We recommend attending the EXPO as there will be exciting vendors and special events. Park to the right of the big Paddle Wheel in front of the Casino, enter near PINTS Brewery and make your way up the escalator, elevator or find the Grand Staircase and make your way to “D-Deck” of the Belle.

If you can’t arrive before 9:00, never fear – Race Day Packet Pickup will be available on the lower level of the Laughlin Outlet Center beginning at 5:45 am for the runners that cannot make the Race Expo. See Packet Pickup Options page for details.

Can someone pick up my packet for me?

Yes, you may authorize a friend, teammate or family member to pick up your race packet for you. They must bring a copy of your photo ID and a copy  of their signed waiver to packet pick up. to packet pickup. Runner’s names and date of births will be matched upon packet pick-up.

If I cannot run what options do I have?

Refunds are not allowed, but you may transfer your registration to another runner or request a partial credit to a future race. Details can be found on the Transfers & Credits page.

What forms of payment do you accept?

We accept Cash, Visa, MC, and AMEX.

I have a question about registration or the event that is not answered here or on the website.

If you are unable to find answers to your questions on the website, please email a Mercury Running Events representative at Gavin@Mercury.Fit with “I Have a Question” in the subject line.